Introduction
Ella Construction Group ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
Information We Collect
We may collect the following types of information:
- Contact Information: Name, email address, phone number, and suburb/address
- Project Information: Details about your renovation project, budget, timeline, and preferences
- Technical Information: IP address, browser type, device information, and usage data
How We Use Your Information
We use your information to:
- Provide quotes and respond to your inquiries
- Manage and complete renovation projects
- Communicate with you about your project
- Improve our services and website
- Comply with legal obligations
Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share information with:
- Trusted contractors and suppliers involved in your project
- Legal and regulatory authorities when required by law
- Service providers who assist in operating our business (under strict confidentiality agreements)
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information (subject to legal requirements)
- Opt out of marketing communications
Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:
Email: enquiries@ellaconstructiongroup.com.au
Phone: (08) 7228 6801
